What is it like to own a Lexus?

Distinctive ‘L-finesse styling; innovative on-board technology; peerless reliability; an award-winning dealer network, and affordable running costs to boot – there are a number of reasons to choose a Lexus. But we don’t need to tell you that, because our owners have done it for us; here’s a round-up of what they’re saying on Facebook and Twitter.

There are five models in our range at present; the CT 200h hatchback, IS compact executive saloon; GS executive saloon; RX 450h SUV and the LS luxury car. The CT 200h, GS and RX 450h are exclusively hybrid, while IS and LS are available with a choice of petrol or petrol/electric hybrid powertrains.

Thanks to the efficient hybrid engines; Lexus are cars that you can buy with your head. At the same time, recent statements of intent from Lexus president, Tokuo Fukuichi and CT 200h chief engineer, Chika Kako, respectively, to “Banish bland” and develop “Very strong, iconic exteriors for our cars” are indicative of Lexus’ focus on producing design-led models, that appeal to your heart too. Owners have been capturing and sharing their cars’ chiselled lines on Twitter.

We’re often asked if the official miles-per-gallon figures for our hybrid models are attainable in real-world driving conditions. To this, we say yes – in fact What Car? found the IS 300h saloon to be the most fuel efficient model in its classbeating diesel rivals from Audi, BMW and Mercedes. There are a number of ways that you can increase your economy even further when driving one of our hybrids too, and we’ve prepared a list of tips here. Lexus owners are reporting exceptional fuel returns from  their cars – some far and beyond the official figures.

Long-term reliability has always been fundemental to Lexus ownership; just last month we topped Honest John’s MOT pass rate list for all mainstream car manufacturers on cars built between 1980 and 2013 – with an overall pass rate of 75%. The accolade is mirrored by the vertabums of owners of some of our oldest cars.

If you’ve got a Lexus, or if you have a question about one of our models – share it with us on Twitter.

Further information on our range is available on the designated section of the Lexus UK website. If you’d like to get behind the wheel of a Lexus, leave a comment below, and we’ll be in touch shortly.


  1. HAPPY 1st birthday to my GS 250 F sport , 30 mpg but it drives & sounds fab it makes me smile every time i drive it

    1. Hi Tim,

      Thanks for your post. We are very happy to hear that you are enjoying your Lexus. We wish you many more happy miles in it!

  2. Have an is250, and have had few problems since buying it, and does around 25mpg on a good day 🙁
    And haven’t had good experience with after sales service, which was a bit disappointing since I use to like their cars.
    No one from dealer really wants to know once you come off the forecourt 🙁
    I’m not saying it’s all dealers just my experience with a dealership.

    1. Hi Geoff
      Thanks for your post.
      Sorry to read the detail about your IS 250. Fuel consumption can vary and there are many factors which can influence this. In view of your comments we would recommend contacting our Lexus Customer Relations team who would be happy to help. You can message them via our Blog using the attached link, https://mag.lexus.co.uk/contact-us/ or phone 01737 367601.
      Hope this helps.

  3. I have had my IS 250 for 7 years now and only done 40k miles in it, it still drives as new and its a pleasure driving it. I have never had any mechanical or electrical issues with it. Lexus dealers have been fine apart from Lexus Edgware Road who I would stay away from for various reasons.

    I will upgrade it to the GS 450h soon only because I want a change.

    1. Thanks for your post Dan.
      Great to hear about your IS 250 and you are looking to upgrade to a GS 450h in the future. Just want to let you know that we do have a Lexus customer relations team if you want to talk to us about your issue with Edgware Road. They can be contacted via this Blog. Let us know.
      Hope this helps.

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