Lexus is pleased to announce that owners of compatible UX, NX and ES models now have the possibility of an upgrade to their vehicle’s multimedia system to include Apple CarPlay and Android Auto smartphone integration*.
Compatible vehicles for the Apple CarPlay and Android Auto upgrade:
- Lexus UX models produced from January 2019 to September 2019
- Lexus NX models produced from September 2018 to September 2019
- Lexus ES models produced from October 2018 to September 2019
This Apple CarPlay and Android Auto upgrade allows owners to access the services included in their mobile phone on the multimedia display screen and action them through voice activation or by manually prompting through the steering wheel controls or touchscreen itself. In this way they will be able to safely enjoy applications such as Google Maps, Spotify, Amazon Music, WhatsApp and Waze without the need to directly interact with their mobile phone.
The Apple CarPlay and Android Auto upgrade for compatible vehicles will be carried out by appointment at your local Lexus centre. Lexus recommends that owners arrange to have the upgrade installed during a scheduled service.
For more information on software upgrade pricing and to confirm vehicle compatibility, please contact your local Lexus centre.
*Lexus has installed its enhanced multimedia system as standard equipment across all vehicles since the 2020 model year. Depending on vehicle and specification, this means that most Lexus models with this system will feature Apple CarPlay and Android Auto functionality.
Dear sir/madam,
Please help and advice regarding Update to my lexus nx to Apple/Android. Over the phone and just return from Lexus Woodford Centre 30min ago asking details about and none at reception knew any technical information.
Model ID DCU 17LDL2EU-DB01
Model ID MEU 17LML2EU-FB00
Audio: 1405 Navigation: 1520 navab_version: A36_4 it’s running the 2019 firmware mm17, all I want to KNOW if it’s possible to update the apple carplay/Android Auto as it’s been explained to me this should be under £100, I don’t want nor need the maps update which is currently adding total cost to £280 with VAT, I find this ridiculous with all do respect. There is no need to maps update since the firmware will remain the same, in order for apple carplay to be updated. And Yes I’m willing to do this as part of Basic Service (priced at £305) if that helps me saving some money. Please ADVICE, as Lexus center in Woodford could not be of much help at this time, maybe that will change in the future.
Hello Chris,
Thanks for your comment.
Just so you are aware, our dealerships operate as independent businesses and have the discretion to set their prices regarding any work that is carried out on your vehicle.
We would recommend reaching out to them directly again to discuss your concerns, as they may be able to provide more information or assistance.
Thank you.
Hi, could I upgrade my Lexus UX LG19 YFJ to Android Auto?
Hello Robert,
This vehicle can be upgraded.
Please contact your nearest Lexus Centre if you would like to get this booked in.
Thank you.
Hi, could I upgrade my Lexus NX300h, 2019, **************** to Android Auto?
Thank You!
Hello Andrei,
Where are you based please?
Thank you.
Hello, I have a 2019 Lexus ES 350 and I was told by 2 dealerships that I cannot be upgraded. My car has apple carplay but I need the android auto added. My car was bought in February 2019. Is this true or they do not have this information about the upgrade yet?
Hi Sherman, thanks for getting in touch.
If your vehicle is equipped with Apple CarPlay, it will also be equipped with Android Auto. The latter just requires a wired USB connection.
Thanks,
I have a 2020 NX300h with Premium System MM17.
Should this already have Android Auto installed?
Thanks.
Hi Ewan,
We will need the full registration number to confirm.
Thanks,
Good Evening,
I have a 2018 RC 300h F Sport Black Edition, (Reg. No. DN68LSK) & have been advised that the car doesn’t have, & isn’t compatible with Apple CarPlay, various Lexus documents suggest otherwise.
Is it compatible with a software upgrade?
Hello Gary,
Thanks for your comment.
Unfortunately, this RC is not compatible for the Apple CarPlay upgrade.
We hope this helps.
Thank you.
Hi,
Reg number is SM20 WHS
Thanks
Ewan
Hello Ewan,
Thanks for your reply.
This NX is compatible for the Apple CarPlay / Android Auto retrofit.
Please contact your nearest Lexus Centre if you wish to have this fitted.
Thanks.
Hi,
Would there be a charge for this?
I would expect this to be standard on a 2020 model with a Premium System.
I was also surprised that this had MM17 and not MM19.
Thanks
Ewan
Hello Ewan,
Yes there is a charge, this cost is for the technician’s time to install this upgrade.
Your nearest Lexus Centre would be best placed to advise further.
We hope this helps.
Thank you.
Hi,
I See.
So why does my 2020 model have MM17 and not MM19?
With a premium system I would expect Android Auto to be included.
Regards
Ewan
Hello Ewan,
We completely understand your concerns.
To clarify, this vehicle was registered in 2020, as per the vehicle registration, but it was produced in 2019.
We hope this helps.
Thank you.
Is it possible to do an upgrade to a RX450H/2018 model?
Hello Zubair,
Unfortunately this is not possible.
We apologise for any inconvenience caused.
Thank you.
I have to say I’m more than a little disappointed that a 2020 Lexus NX300h with a premium system does not have Android Auto. I see this available on a Toyota Aygo for the same year!
I have a copy of an advert for when I bought the car (Feb 24) that states it has both Apple Car Play and Android Auto but unfortunately this is the advert from Autotrader and not the advert from Lexus Edinburgh Website.
Is there any way to look at the advert which has now obviously been removed?
Hi Ewan,
Thanks for your comment.
Is this an advert that Lexus Edinburgh put on AutoTrader?
Thank you.
I presume so.
The pictures were from outside their showroom and were the same pictures from the advert on their website.
The advert referred to Lexus Edinburgh.
Hello Ewan,
Thanks for confirming.
As your contract of sale is with Lexus Edinburgh, we would recommend discussing this with them directly.
If they do not provide you with an adequate response, we would be more than happy to put you in touch with our Customer Relations team.
Thank you.
Hi,
Yes. The advert on Auto Trader was for same vehicle.
I did ask about this at the last visit to Lexus Edinburgh and showed them the advert. They said that this was just the generic spec for that year and model that Auto Trader applies.
Regards
Ewan
Hello Ewan,
Thanks for confirming.
As we said, as your contract of sale is with Lexus Edinburgh, we would recommend discussing this with them to find a resolution directly.
Thank you.
Hi, I’m finalising a purchase on a Lexus ES 2019, reg BN69 TYB, from documentation it says it was registered in September 2019, could I get clarification that it can indeed be upgraded to have Android Auto? Thanks!
Hello Connor,
Thanks for your question.
Upon checking the vehicle registration, we can confirm that this ES is eligible for the Apple CarPlay retrofit.
You will need to contact your nearest Lexus Centre if you wish to have this fitted once you purchase the vehicle.
Thank you.
Hi,
My reg number is MJ68 DNU. Is this compatible for the Apple CarPlay upgrade, please?
Many thanks.
Hello Tom,
Thanks for your comment.
Your NX is eligible for the Apple CarPlay upgrade.
Please contact your nearest Lexus Centre if you wish to have this fitted.
Thank you.