Lexus is pleased to announce that owners of compatible UX, NX and ES models now have the possibility of an upgrade to their vehicle’s multimedia system to include Apple CarPlay and Android Auto smartphone integration*.
Compatible vehicles for the Apple CarPlay and Android Auto upgrade:
- Lexus UX models produced from January 2019 to September 2019
- Lexus NX models produced from September 2018 to September 2019
- Lexus ES models produced from October 2018 to September 2019
This Apple CarPlay and Android Auto upgrade allows owners to access the services included in their mobile phone on the multimedia display screen and action them through voice activation or by manually prompting through the steering wheel controls or touchscreen itself. In this way they will be able to safely enjoy applications such as Google Maps, Spotify, Amazon Music, WhatsApp and Waze without the need to directly interact with their mobile phone.
The Apple CarPlay and Android Auto upgrade for compatible vehicles will be carried out by appointment at your local Lexus centre. Lexus recommends that owners arrange to have the upgrade installed during a scheduled service.
For more information on software upgrade pricing and to confirm vehicle compatibility, please contact your local Lexus centre.
*Lexus has installed its enhanced multimedia system as standard equipment across all vehicles since the 2020 model year. Depending on vehicle and specification, this means that most Lexus models with this system will feature Apple CarPlay and Android Auto functionality.
Hi,
I checked with Lexus Twickenham and they are quoting £250 + VAT with the scheduled service.
Thanks for response.
Yes, this is correct. The feature is a costable upgrade.
Thanks,
Lexus UK
Hi,
Is a Lexus NX 2018 compatible?
Hello Suryana,
Lexus NX models produced from September 2018 to September 2019.
If you would like us to check an exact model, please provide your vehicle registration.
Thanks.
Is this upgrade available for the 2020 LC500h please?
Hi Sandro, thanks for your comment.
What is your registration number please?
Thanks,
Lexus UK
My wife has just bought her Lexus UX 250 H this week and I have spent ages trying to set up the Apple CarPlay. We were told it had it and now I find out that it’s a software update we have to pay for! What is that about?
Hello Barry,
Please provide the vehicle registration so that we can look into this for you.
Thanks.
The registration number is BD69TJZ
Hello Barry,
Our system shows that this UX is compatible for the Apple CarPlay upgrade, which is available at an additional cost.
This cost is for the technician’s time to install this upgrade.
We hope this helps.
Thanks.
Are there any plans for the 2019 Lexus RC 250h f sport to get the upgrade? I’ve just bought one.
Congratulations Nick and thank you for choosing Lexus.
The Apple CarPlay and Android Auto retrofit isn’t currently available for the Lexus RC. Sorry Nick.
We wish you many happy and luxurious miles behind the wheel!
Thank you.
Hello would a 2019 ES300 be ok for carplay upgrade?
Hi Omar, thanks for your comment.
We will need your registration number to check on this please.
Thanks,
Lexus UK
Hi
REG
Thanks for providing that information.
We can confirm that your 2019 Lexus ES is compatible with Apple CarPlay/Android Auto retrofit. Your local Lexus Centre is best placed to provide further information on the upgrade.
Thanks,
Lexus UK
Hello, is this upgrade possible for lexus 2020 is300h please. Thank you.
Hi Trina, thanks for your comment.
Unfortunately the multimedia system on your IS is not compatible with the Apple CarPlay/Android Auto software so retrofit is not available.
Thanks,
Lexus UK
Hi there,
In the 2019 UX 250h onwards will this retrofit make the phone connectivity with the infotainment system and apple carplay wireless ir does it still need a wired connection to function?
Hi Stef, thanks for your question.
The update will require a wired connection due to the hardware of the MM19 system, this is not something that can be amended with a software update.
Thanks,
Lexus UK
Hi is the retrofit available for the LS500 – GX18WCE?
Hello Elian,
Thanks for your comment.
Unfortunately the multimedia system in your LS is not compatible with the Apple CarPlay / Android Auto software so retrofit is not available.
Thanks.
Hello, can you please advise why this is not available in the UK as i can see that the software has been released for this model year in other parts of the world?
Is this update going to be released in the future?
Thank you.
Hello Elian,
Unfortunately we cannot comment on non-UK specification Lexus vehicles.
We have passed this feedback onto our Multimedia Team for further consideration.
We apologise that we cannot be of further assistance at this time.
Thanks.
I note the AA/Carplay upgrade is available in New zzeakan on the 2017- LS500 Model. Is it available for my 2018 LS500H.
Hello Tom,
Please provide your vehicle registration so that we can look into this for you.
Thanks.
Hi is Apple play standard on the Lexus NX Reg LT69ZWB and is it a wired or wireless connection?
If not could it be upgraded?
Hello Bilal,
As this NX was produced between September 2018 to September 2019, it should be eligible for the upgrade.
However, our system shows that this vehicle has already had the upgrade fitted, so Apple CarPlay in this vehicle should work via a wired connection.
We hope this helps.
Thanks.
Hi , how can I have Apple car play on my Lexus nx300h , plate RJ65HGK
Hello Alfred,
This NX is not compatible with the Apple CarPlay upgrade as it was produced before September 2018.
Thanks.
Hi,
I know my Lc500 can not have apply car play as standard (2020) via a software update, but can the dealer retrofit the newer MM unit. (E.g2021) to get it to work?
Good morning, thank you for your question.
Unfortunately, an Apple CarPlay and Android Auto upgrade or an official unit replacement is not available for your Lexus LC.
We apologise for the disappointment this will cause but hope you are still enjoying your car.
Thank you.