Lexus is pleased to announce that owners of compatible UX, NX and ES models now have the possibility of an upgrade to their vehicle’s multimedia system to include Apple CarPlay and Android Auto smartphone integration*.
Compatible vehicles for the Apple CarPlay and Android Auto upgrade:
- Lexus UX models produced from January 2019 to September 2019
- Lexus NX models produced from September 2018 to September 2019
- Lexus ES models produced from October 2018 to September 2019

This Apple CarPlay and Android Auto upgrade allows owners to access the services included in their mobile phone on the multimedia display screen and action them through voice activation or by manually prompting through the steering wheel controls or touchscreen itself. In this way they will be able to safely enjoy applications such as Google Maps, Spotify, Amazon Music, WhatsApp and Waze without the need to directly interact with their mobile phone.
The Apple CarPlay and Android Auto upgrade for compatible vehicles will be carried out by appointment at your local Lexus centre. Lexus recommends that owners arrange to have the upgrade installed during a scheduled service.
For more information on software upgrade pricing and to confirm vehicle compatibility, please contact your local Lexus centre.
*Lexus has installed its enhanced multimedia system as standard equipment across all vehicles since the 2020 model year. Depending on vehicle and specification, this means that most Lexus models with this system will feature Apple CarPlay and Android Auto functionality.





Hello. Can you please confirm if my Lexus NX300h registered 01/09/2019 is compatible for the CarPlay upgrade and if possible could you provide a cost
Good Morning Barry,
Thank you for your comment. We would recommend that you visit your local Lexus centre for a compatibility evaluation.
Find your local Lexus centre here: https://www.lexus.co.uk/
Kind regards,
Lexus UK
Hi I have 2018 NX300h with CarPlay installed by Lexus, does it need upgrade as it disconnecting every 1 or 2 hours its goes complete disconnected for 30sec to 1 min and then it comes back. and I am using wire extension which Lexus provide to connect and not using any wireless device.
Thanks
Mo
Good morning Mo,
Sorry to hear you’re experiencing problems with the Apple CarPlay in your Lexus NX.
We’d recommend booking a visit to your local Lexus Centre so they can take a look at this for you. For details of your closest Centre, please click here: https://brnw.ch/21x0NQS
Thank you.
Good afternoon, I have just purchased an NX300h Takumi registered on the 1 March 2019. The VIN is J*J**************. Is it possible to have the Android Auto software update on this car? Many thanks
Good morning Richard,
Thank you for this comment. However, this particular query would be best placed with your local Lexus Centre.
Please find your local Lexus Centre here: https://www.lexus.co.uk/
Many thanks,
Lexus UK
Why are you not selling below part in UK? It’s available in US lexus parts to upgrade Apple car play? It’s always a pain to deal with Lexus UK.
BEATSONIC APPLE CARPLAY/ANDROIDAUTO WIRELESS S-CONNECT INTERFACE. ENTERTAINMENT.
Part Number: PTN5948161
Supersession(s): PTN59-48161
Good morning Jay,
Thank you for getting in touch.
If you would like us to check whether your car is eligible for the Apple CarPlay and Android Auto upgrade, please provide us with your VIN.
Kind regards.
Hi,
I have Lexus NX300h F Sport 2019 model and the car registration is L******.
Am I eligible for Android Auto and Apple Car Play upgrade?
Will it be just a software upgrade or the entire retrofit?
Thank you
Good morning Mohamed,
Thank you very much for your query. We are pleased to inform you that you are eligible for the Apple CarPlay and Android Auto upgrade.
We would recommend that you contact your local Lexus Centre to find out more information in regard to the installation process.
Please find you local Lexus Centre here: https://www.lexus.co.uk/
Kind regards
Any advise please?
Good morning Mohamed,
Thank you very much for your query. We are pleased to inform you that you are eligible for the Apple CarPlay and Android Auto upgrade.
We would recommend that you contact your local Lexus Centre to find out more information in regard to the installation process.
Please find you local Lexus Centre here: https://www.lexus.co.uk/
Kind regards
Hi, i have just purchased Lexus UX 2019 but there is no Apple carplay. I have booked full service at Toyota Hayes centre and was wondering what will be the extra cost to upgrade to Apple carplay? Am i eligible for a Apple carplay upgrade?
Thanks
Good morning Martin,
Thank you for getting in touch.
Please could you provide us with your vehicle’s VIN so we can check if your Lexus UX is eligible for the Apple CarPlay and Android Auto upgrade.
Thank you.
Hi the VIN is JTHY65BHX02029199
Good morning Martin,
We can confirm you are eligible for the Apple CarPlay and Android Auto upgrade. Please contact your local Lexus Centre for more details.
Kind regards.
I have a 2018 lexus NX 300h. Is this eligible for a android auto upgrade? Thanks
JTJBJRBZ1020*****
Good morning,
The Apple CarPlay and Android Auto upgrade is excusive to Lexus NX models produced from September 2018 onwards.
As your vehicle was produced in January 2018 it unfortunately does not qualify for the upgrade.
Thank you.