The Lexus Navigation system can be updated periodically using downloadable updates, ensuring that you always have the latest road and route information in your Lexus, saving you time, money and minimising stress when journeying to a new destination.
Updating the maps is a simple process, and you’ve probably got the equipment to hand already – all you need is an internet-connected computer and a blank, formatted 4GB USB memory stick.
To find out how to purchase, download and apply the map update to your Lexus, simply watch the video below or read on for a step-by-step guide.
- Begin by taking your blank, formatted 4GB USB memory stick and inserting it into a USB socket on your computer.
- In a web browser, navigate to the Lexus customer portal and sign in. If you don’t already have an account, you can register at this point.
- Once signed-in, click on ‘e-Store’ > ‘Map & Software Updates’. Click on the price button to get more information on your update.
- Identify your car, agree to the terms and conditions, add to your shopping cart, and pay by credit card or via PayPal.
- Go to the ‘MyAccount’ page to view your purchased update. Click on ‘MyDashboard’ > ‘Downloads’ where you will see your purchase with three icons alongside.
- To enable the map update, click on the key icon. You will be given a 16-digit activation code, which you can write down or print out.
- The second icon gives you a set of instructions on how to download and apply the update to your Lexus.
- The third icon is a link to the actual download. Download the ZIP file, extract it on your computer and save the extracted file to the blank USB memory stick.
- Now take the USB stick and the 16-digit activation key to your Lexus. Plug the USB stick into the USB port of your Lexus and follow the instructions show on the navigation screen.
If you need any help along the way, don’t hesitate to call or pop into your local Lexus centre where a fully trained technician will be happy to help.
A LEXUS 450h is supposed to last more than 14 years …
DOES LEXUS AGREE OR DISAGREE??
If agreed, please explain why you do not provide.a CURRENT map update for my late 2009/ 2010 model 450h.
Thank you.
Hi Peter, thanks for getting in touch.
We’re pleased to hear your Lexus is doing well, it isn’t uncommon for updates to eventually become dormant for vehicles of a certain age. As the times change so do product offerings and there becomes technological limitations for older models.
We’ll pass your feedback on this along to our team.
Thanks
Inhave a lexus 2013. Its is a ES300H . I want to update my maps. Please help. I’m in new zealand.
Hi there,
We can only assist with UK queries, please contact Lexus in your area direclty.
Thanks,
Hi,
I sent an email some months ago asking about possible map updates for my NX300H 2015 model in the UK.
Is that possible?
Thanks
Hi Stuart, thanks for getting in touch.
Your local Lexus Centre is best placed to carry out map updates on your vehicle.
Thanks,
Can i get a Nigerian map for my 2019 lexus rx350
Hi
I have a 2023 NX450h with Lexus Link 9.8 inch multimedia screen. Am I correct in thinking that this system does not need to update the maps manually because the TomTom mapping used is updated incrementally OTA by TomTom?
Thanks
Hi Colin, thanks for your comment.
Please confirm your full registration number so we can check this.
Thanks,
Hi
Reg is BL23KHW
Thanks
Hi Colin,
Our Multimedia Team have confirmed that this vehicle has cloud based navigation, it will update automatically twice a month and 24 times a year, you will not need to do anything.
It’s also not TomTom mapping that is used.
We hope this helps.
Thank you.
Is an updated link available? The “Lexus Customer Portal” referenced in Step 2 doesn’t work. Alternatively, if I can get the latest available update for the Lexus Rx450h, I’d be most appreciative. Licence plate is ML10 CRV.
Hello James,
Thanks for your comment.
As this article is nearly 10 years old, some of the links may no longer be valid.
We’d recommend contacting your nearest Lexus Centre for further assistance.
Thank you.
I have a2018 nx300 h fsport and now getting a message that my subscription has expired .
How do I update/ upgrade.
Links don’t work and the Lexus website seems to send me round in circles.
Hello Joe,
Thanks for your comment.
We would recommend contacting your nearest Lexus Centre for further assistance with this.
Thank you.
I would like to thank james at cambridge branch for the help in sorting out my multifunction screen on my lexus ct200h .
That’s great to hear, Julian.
Thank you for sharing!