The Lexus Navigation system can be updated periodically using downloadable updates, ensuring that you always have the latest road and route information in your Lexus, saving you time, money and minimising stress when journeying to a new destination.
Updating the maps is a simple process, and you’ve probably got the equipment to hand already – all you need is an internet-connected computer and a blank, formatted 4GB USB memory stick.
To find out how to purchase, download and apply the map update to your Lexus, simply watch the video below or read on for a step-by-step guide.
- Begin by taking your blank, formatted 4GB USB memory stick and inserting it into a USB socket on your computer.
- In a web browser, navigate to the Lexus customer portal and sign in. If you don’t already have an account, you can register at this point.
- Once signed-in, click on ‘e-Store’ > ‘Map & Software Updates’. Click on the price button to get more information on your update.
- Identify your car, agree to the terms and conditions, add to your shopping cart, and pay by credit card or via PayPal.
- Go to the ‘MyAccount’ page to view your purchased update. Click on ‘MyDashboard’ > ‘Downloads’ where you will see your purchase with three icons alongside.
- To enable the map update, click on the key icon. You will be given a 16-digit activation code, which you can write down or print out.
- The second icon gives you a set of instructions on how to download and apply the update to your Lexus.
- The third icon is a link to the actual download. Download the ZIP file, extract it on your computer and save the extracted file to the blank USB memory stick.
- Now take the USB stick and the 16-digit activation key to your Lexus. Plug the USB stick into the USB port of your Lexus and follow the instructions show on the navigation screen.
If you need any help along the way, don’t hesitate to call or pop into your local Lexus centre where a fully trained technician will be happy to help.
I have a 2011 ES350. My navigation works but goes awry whenever I go onto freeways. Seems like the navigation gets confused because of the many routes o the freeways. Help.
Hello Calvin, thanks for your comment.
We are sorry to hear this.
Please contact our Connectivity Team regarding this. You can find them here: https://forms.lexus.co.uk/webforms/contact.aspx.
Thanks.
would some one explain to me how to named a saved position please , LX570 2012
Hello Khaled, thanks for your question.
Please provide a Vehicle Registration.
Thanks.
I have Lexus es300h 2019
I would like to update my system to have Apple car play.
I called Lexus they told me £250 for maps and £99 for update to have Apple car play!
What a robbery theft!
I insist to have my unit updated even for free
Could you please help me give me a link where I can download and update it myself, or bring the car to a Lexus and they update it for me..
Sincerely, Andreev.
Hello Andreev, thanks for your comment.
We are sorry to hear that you are unhappy with this.
As the maps and Apple CarPlay upgrades cost money and time to install, they cannot be updated to free. It is recommended to have the Apple CarPlay upgrade fitted during your service.
We would recommend contacting our Customer Relations Team to discuss this further. You can find them here: https://www.lexus.co.uk/forms/customer-relations-contact-us.
Many thanks.
I NEED A NEW DVD NAVIGATION MAP
I have a NX 300H Luxury CVT registered on 31/03/2016. The Sat-Nav has not been updated.
Does the Sat-Nav version in the vehicle cover the French road system?
Look forward to your reply
Robin Cullen
Hello Robin, thanks for your question.
Our Connectivity Team are best placed to assist you with this. You can find them here: https://www.lexus.co.uk/forms/customer-relations-contact-us.
Thanks.
Can I buy the update for a 2014 rx450h from the US?
Hello, thanks for your comment.
We can only advise on UK specification vehicles. Please contact Lexus USA regarding this.
Thanks.
Hi,
Not sure if anyone can help please –
We recently purchased a 2013 Lexus LS 600H hybrid, which is a Japanese Import.
Can anyone advise on whether we can buy a Sat Nav SD card or CD to enable UK and Europe maps and where we would insert it?
Thank you
Hello,
Can you tell me please how to update the Sat Nav on my 2015 is300h Executive Uk model.
Thank you, Paul Blake McGouran
Hello Paul, thanks for your question.
We would recommend contacting our dedicated Connectivity Team regarding this. You can find them here: https://forms.lexus.co.uk/webforms/contact.aspx.
Thanks.
I’ve got an 2006 is250 v6 that’s having Nav issues “no program found please consult dealer” done my research and I need an updated nav disc. Do/can you still source/provide these? Also is there anyway I can reclaim service history on the vehicle?
Thank you
Hello Daniel, thanks for your question.
Please contact our Connectivity Team regarding this. You can find them here: https://forms.lexus.co.uk/webforms/contact.aspx.
Thanks.
Hello, I have rx 350 2021 GCC SPEC, how can use map on may car?
Hello, thanks for your question.
Please provide a Vehicle Registration so that we can look into this.
Thanks.
Hello I have Lexus nx 200 t 2015, can I have an upgrade so I will have apple CarPlay.
Thank you.
Hello Pavlo, thanks for your question.
This vehicle is not compatible with the Apple CarPlay upgrade.
Thanks.
I have 2007 GS450H. I don’t think I have a usb port in my car. In this case how do I get the maps updated? is it through the CD? If so where do I get this?
Hello Mathew, thanks for your message.
Please contact our Connectivity Team regarding this. You can find them here: https://forms.lexus.co.uk/webforms/contact.aspx.
Thanks.