Lexus is pleased to announce that owners of compatible UX, NX and ES models now have the possibility of an upgrade to their vehicle’s multimedia system to include Apple CarPlay and Android Auto smartphone integration*.
Compatible vehicles for the Apple CarPlay and Android Auto upgrade:
- Lexus UX models produced from January 2019 to September 2019
- Lexus NX models produced from September 2018 to September 2019
- Lexus ES models produced from October 2018 to September 2019
This Apple CarPlay and Android Auto upgrade allows owners to access the services included in their mobile phone on the multimedia display screen and action them through voice activation or by manually prompting through the steering wheel controls or touchscreen itself. In this way they will be able to safely enjoy applications such as Google Maps, Spotify, Amazon Music, WhatsApp and Waze without the need to directly interact with their mobile phone.
The Apple CarPlay and Android Auto upgrade for compatible vehicles will be carried out by appointment at your local Lexus centre. Lexus recommends that owners arrange to have the upgrade installed during a scheduled service.
For more information on software upgrade pricing and to confirm vehicle compatibility, please contact your local Lexus centre.
*Lexus has installed its enhanced multimedia system as standard equipment across all vehicles since the 2020 model year. Depending on vehicle and specification, this means that most Lexus models with this system will feature Apple CarPlay and Android Auto functionality.
Hi,
I have an nx 2020 model, it has car play but apple maps navigation doesn’t come up on the hud or the multi information in in the dial cluster. Is there any update that can fix it?
Also i have noticed that since migration to lexus link+ , i have lost subscription to in car wifi and i can no more create a route on the app and download it to my lexus.
Thanks
Hi Shailesh, thanks for getting in touch.
This is correct, the Apple Maps are not supported via the HUD function. As for the Lexus Link+, we are aware of the discrepancies between the functionalities of this and the previous app and are working on a fix.
Thanks,
Lexus UK
Hi
Could the software on my Lexus NX LX18*** be upgraded to include Apple Car Play?
SL
Hi Sukhinder, thanks for your comment.
Yes, Apple CarPlay/Android Auto is available for retrofit on your NX. Your local Lexus Centre is best placed to provide further information on this.
Thanks,
Lexus UK
Lexus IS
2.5 300H 2018 – is this compatible with Android Auto? What would be required if it is not?
Good afternoon Richard,
Unfortunately, we do not currently offer a retro-fit Apple CarPlay and Android Auto upgrade for the Lexus IS.
We apologise for the disappointment this brings.
Thank you.
My recently purchase 69 reg Lexus UX apparently has Apple Car Play but not Android Auto – is this normal?
Good afternoon Geoff,
If we can take your registration please, we’ll be happy to check that for you.
Thank you.
Hello
I have a new LBX . It obviously doesn’t have a CD player but is there a facility to play a CD player via the car Bluetooth? Or is there an input anywhere on the car where a CD player can be plugged in?
Good afternoon Kenny.
Thanks for your question. Unfortunately, we have no information to offer you on this, sorry.
You can explore your online owner’s manuals here, which includes the music playback options: https://www.lexus.co.uk/owners/about-my-lexus/manuals
We wish you many happy and luxurious miles in your new Lexus LBX.
Thank you.
Can my 2019 nx have car play
Hello Mike,
Thanks for your comment.
Please provide your vehicle registration so we can check this for you.
Thanks.
Hello, is the CarPlay upgrade available on my 2020 RC? Registration E20 ***.
Thanks
Good afternoon Ewan,
Thanks for getting in touch.
Regrettably, that registration isn’t recognised in the system we’re checking. Please may you supply the original reg or VIN.
Thank you.
Hello, the original registration was BJ20 ***.
Thanks for confirming that, Ewan.
Regrettably, the Apple CarPlay and Android Auto retrofit upgrade isn’t available for your Lexus RC.
Sorry for the disappointment caused.
Thank you.
Hi
I have nx300h 2019 model, do i have to pay for this apple car play upgrade, or can I not just download software from
Lexus website and upload and install it in my car. It’s ridiculous to pay £250 for apple car play.
Good afternoon Ami,
Please may we take your registration to check this for you.
Thank you.
Hi! I have a NX300h – plate NX18H**, on the paperwork it says manufacture date: 30/04/2018 . Is my car compatible with the update for carplay? Thanks
Good afternoon Alejandro,
Regrettably, registration NX18 H** isn’t recognised in our system so do you have the VIN please?
Thank you.
Hello,
I have just purchased a 2019 NX 300H Takumi and can not seem to get the Apple carplay to work…
I am unsure if this option is installed. Can you let me know if I need to upgrade the software please.
Also if this is a free upgrade?
Reg: SE19 ***
Vin: JTJBJRBZX0212****
I look forward to your reply.
Good afternoon Geoff,
Thanks for getting in touch. Congratulations on your new car and thank you for choosing Lexus.
Yes, Apple CarPlay and Android Auto is available for retrofit on your Lexus NX for a nominal fee. Your local Lexus Centre is best placed to provide further information on this.
Thank you.
Will the Android Auto be wireless the same as all the non luxury Toyota models including yaris and aygo
Frustrating that the prestige part of the Toyota Group (Lexus) doesn’t appear to support this currently but been promised since 2022
Please advise
Good afternoon Tony,
The Android Auto retro-fit upgrade isn’t wireless however we are now seeing our newest models with this feature.
Thank you.
Hello, is there an upgrade for a 2018 RX-L?
If not are there any third-party devices that could provide Apple CarPlay functionality?
Hi Ian,
We will need the full registration number to confirm this.
Thanks,
Lexus UK