Lexus is pleased to announce that owners of compatible UX, NX and ES models now have the possibility of an upgrade to their vehicle’s multimedia system to include Apple CarPlay and Android Auto smartphone integration*.
Compatible vehicles for the Apple CarPlay and Android Auto upgrade:
- Lexus UX models produced from January 2019 to September 2019
- Lexus NX models produced from September 2018 to September 2019
- Lexus ES models produced from October 2018 to September 2019
This Apple CarPlay and Android Auto upgrade allows owners to access the services included in their mobile phone on the multimedia display screen and action them through voice activation or by manually prompting through the steering wheel controls or touchscreen itself. In this way they will be able to safely enjoy applications such as Google Maps, Spotify, Amazon Music, WhatsApp and Waze without the need to directly interact with their mobile phone.
The Apple CarPlay and Android Auto upgrade for compatible vehicles will be carried out by appointment at your local Lexus centre. Lexus recommends that owners arrange to have the upgrade installed during a scheduled service.
For more information on software upgrade pricing and to confirm vehicle compatibility, please contact your local Lexus centre.
*Lexus has installed its enhanced multimedia system as standard equipment across all vehicles since the 2020 model year. Depending on vehicle and specification, this means that most Lexus models with this system will feature Apple CarPlay and Android Auto functionality.
Hi can I have apple CarPlay in my Lexus NX300h 2016 F sport
Hello, thanks for your question.
Please provide a Vehicle Registration so that we can look into this.
Thanks.
LC66 CYW
Hello Iliyan,
This vehicle is not compatible with the Apple CarPlay upgrade.
Thanks.
Hi,
I have a UK-registered Lexus NX Premium 2014 registered 2015 model. I want to upgrade the poor infotainment system and head to the larger 10″ model and add Andriod Auto/ Carplay. The mapping on my vehicle is very poor, and many postcodes are missing, additionally, speed limits are frequently wrong.
Can you help me, please? I love my car and do not want and cannot afford to change it. I am a disabled driver and my car has a self-loading Quingo flyte wheelchair and ramp fitted.
Many thanks for your assistance.
I look forward to hearing from you
Yours sincerely,
Francis Craig
Vehicle Reg H12 YCC
Hello Francis, thank you for your comment.
Our Connectivity Team would be best placed to assist you with this query. You can contact them here: https://forms.lexus.co.uk/webforms/contact.aspx.
Thanks.
I have a lexus nx 67 plate can that be upgraded to receive android auto
Hello David,
Please provide the full vehicle registration so we can check this for you.
Thanks.
Hi, my NX registration is SC68VYJ, is it compatible for apple carplay upgrade?
Hello, thanks for your question.
This vehicle is eligible for the Apple CarPlay upgrade. Please contact your Lexus Centre to get this fitted.
Thanks.
Can the apple car play upgrade be fitted to my 66 plate NX reg MV11ALY. Thanks
Hello David, thanks for your question.
This vehicle is not compatible with the Appple CarPlay upgrade.
Thanks.
Hi, can I have apple CarPlay in my Lexus NX300h BK18VTO
thanks
Hello, thanks for your question.
This vehicle is compatible with the Apple CarPlay upgrade. Please contact your Lexus Centre to get this fitted.
Thanks.
Good Morning,
Could you advise if Apple CarPlay can be fitted to my NX300h, registration number MH18 RXT
Many thanks
Hello Martin, thanks for your question.
This vehicle is compatible with the Apple CarPlay upgrade. Please contact your Lexus Centre to get this fitted.
Thanks.
Good Morning, is there any other upgrade needed to the existing system to allow the upgrade of Apple CarPlay? The dealer seems to be suggesting that additional work/upgrade is required at an additional cost
Many thanks
Martin Jones
Hello Martin,
The retrofit of Apple CarPlay does require an additional cost.
Thanks.
I have been told I can upgrade my car but there a part that is on back-order and cannot upgrade until they receive that, its been 2 months and I’m still waiting. I’ve been pretty much told not to call them and they’ll call me when the part is available. What’s the deal here? When will this part be available and when can I enjoy the new map and android auto?
Hello, thanks for your comment.
We apologise for the delay on this part and the inconvenience this has caused.
Your Lexus Centre are best placed to advise you on this. If you would like to discuss this further, please contact our Customer Relations Team. You can find them here: https://www.lexus.co.uk/forms/customer-relations-contact-us.
Thanks.
I emailed customer relations team and have had no response.
Hello, thanks for your comment.
We would recommend calling the Customer Relations Team on 0345 129 5484.
Thanks.
My car is a Lexus ux 250h 69 plate reg YD69 XAF can I upgrade to apple play
Hello Royston, thanks for your question.
This vehicle is compatible with the Apple CarPlay upgrade. PLease contact your Lexus Centre to get this fitted.
Thanks.
I have a 2020 Lexus Nx 300h can i add apple CarPlay?
Hello Mathew,
What is your vehicle registration please?
Thanks.